Protecting your personal data is at the heart of our concerns. As part of organizing your trip to Madagascar and your exclusive experiences, we are committed to collecting and processing your information with total transparency, in accordance with current international regulations.
1. Collection of Personal Data
We collect various categories of information when you use our website or book an experience (such as our exclusive dinner at the Avenue of the Baobabs):
Identification Information: First and last name, email address, phone number.
Travel Data: Dates of stay, dietary preferences (for dinners), specific health or mobility requirements.
Connection Data: IP address, cookies, browsing data (via Google Analytics, for example).
2. Use of Your Data
Your data is processed for specific purposes:
Booking Management: Confirmation of your activities, payment processing, and communication regarding your stay.
Personalization of Experience: Tailoring our services to your specific tastes and needs.
Service Improvement: Statistical analysis to optimize navigation on our website.
Marketing (with your consent): Sending promotional offers regarding our new destinations in Madagascar.
3. Sharing Data with Third Parties
To ensure the smooth operation of your trip, we may need to share certain information with trusted partners:
Local Providers: Hotels, certified guides, and drivers in Morondava or elsewhere on the island.
Payment Services: Secure platforms for the settlement of your deposits.
Legal Authorities: Only if required by law (visa procedures or national security).
Important Note: We never sell or rent your personal data to third-party companies for commercial purposes.
4. Retention and Security
Your data is kept for the duration necessary to provide the services requested, plus any legal retention periods (notably for billing purposes). We use advanced security protocols (SSL encryption) to protect your information against unauthorized access.
5. Your Rights
In accordance with regulations, you have the following rights regarding your data:
Right of access and rectification.
Right to erasure (right to be forgotten).
Right to object to receiving newsletters.
Right to data portability.
To exercise these rights, you may contact us at any time at our dedicated email address: [votre-email@domaine.com].
6. Use of Cookies
Our site uses cookies to improve your user experience. You can configure your browser to refuse cookies, although this may limit access to certain features of the site.
7. Changes to This Policy
We reserve the right to modify this privacy policy to adapt to new legislation or changes in our services. Any modifications will be published on this page.